No, the currently chosen/active plan cannot be changed before the duration of the billing period, expires. You can change your plan only after your current subscription is over.
We will bring our Fiber to your Building’s basement/terrace using existing pathways and ducts. We will wire up the building vertically using existing Shafts/Ducts.
Our Authorized and Trained Personnel will carry out the installation at a scheduled time without disturbance or inconvenience to the residents. All Installation & Testing material will be provided by Us.
We are happy to assist you with any technical related issues faced while using our service. A technical team member will be assigned to your case to resolve the issue. However, before you call us to register complaint please run through the following checklist.
Please go to Start > Run, here type ’cmd’ and the Command prompt / DOS prompt will appear. In the Dialogue box which appears please type ‘ipconfig /release’ followed by ‘ipconfig /renew’. Then try to surf again.
Disable and then enable your LAN card / Wireless Card / switch off your router, wait a few seconds and then switch it on again.
If your internet does not work after following the above steps, please contact the support team.
Currently SkyNet FTTH Broadband Internet is available only in Kushalnagar areas. If you want to check the availability of our service in your Home/Office/Locality, You can contact us on our helpline 984500 4100
Fiber-to-the-home (FTTH) or 100% Fibre Network is a cable that contains glass/plastic fibres that transmit light instead of electricity, thus promising superior speed. As a case in point, consider Google Fiber that offers speeds of up to 1Gbps, while a normal cable connection would max out on 200Mbit/s.
There are no hidden charges other than the Plan charges + One time Installation charges. After the first month, the monthly rental for the chosen plan is applicable for internet service delivery.